Personalized Product Recommendations for a Multi-Billion Dollar Jewelry Retailer

Opportunity:

Personalized Product Recommendations on a Marketing email Campaign.

WHY:

Drive an Increase in Sales by Displaying Relevant Product Recommendations Unique to the Customer.

Our Solution:

Our team supplied the client’s digital marketing team with personalized content for over 50 million customers. We built an Artificial Intelligence powered Personalized Product Recommendation Engine utilizing customer sales data, a tensor flow neural network, and microservices. The products and the product images that our team recommended were unique to each customer and were featured in the body of the client’s e-mail during a 2024 Valentines Day campaign. The recommendations were A/B tested by displaying the content to a randomized 50% of the emails and compared to the 50% of emails which did not receive the personalized content.

Impact:

After A/B Testing, it was found that our Personalized Product
Recommendation Engine led to a lift in sales of 42.1% for the clients Valentines Day e-mail Campaign.